Normally it would not be possible since the cancellation policy was accepted at the time of booking, however we can make an attempt with the supplier once the booking has been canceled.
We remind you that negotiation requests cannot be accepted prior to cancellation and without the documentation certifying the reason for which the negotiation is being requested.
To open a case, you must proceed via ticket through the “Request Assistance” button inside the reservation; case must be logged as a “Request Information” case and classified with the subject “Negotiation”, make sure to clearly explain the reasons why you request the negotiation and attach the documentation to prove it. We cannot guarantee success but we will do our best.